Last Updated:   January 20, 2025

NetSentinel (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect information about visitors to our website, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

NetSentinel is a UK-based cybersecurity consultancy providing services to help organizations secure their data and meet regulatory compliance requirements. We act as a data controller for the personal data collected through this website.

For questions about this policy or your personal data, please contact us at:
Email: dpo@netsentinel.co.uk
Postal Address: 3rd Floor, 86-90, Paul Street, London EC2A 4NE

2. What Personal Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and company details provided via contact forms.
• Technical Data: IP address, browser type, operating system, and browsing behaviour (via cookies or similar technologies).
• Communication Data: Any information you provide in correspondence or inquiries.
• Marketing Preferences: Information on your preferences if you sign up for newsletters or marketing communications.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to inquiries and provide the services you request.
• To send you relevant marketing communications, if you have consented to receive them.
• To improve our website’s functionality and user experience.
• To comply with legal obligations, such as record-keeping and fraud prevention.
• To analyse website usage and optimize our content and services.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: When you subscribe to marketing communications or agree to cookies.
• Contractual Necessity: To fulfil requests or provide services.
• Legitimate Interests: To improve our services, ensure website security, and communicate with clients.
• Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website or delivering our services.
• Legal Authorities: When required to comply with legal obligations or defend our rights.
• Business Transfers: If our company undergoes a merger, acquisition, or asset sale.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic.

• Necessary Cookies: Required for website functionality.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

• Contact form submissions: Retained for up to 12 months.
• Marketing data: Retained until you unsubscribe or request deletion.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of your data in certain circumstances (“right to be forgotten”).
• Restriction: Restrict the processing of your data.
• Portability: Receive your data in a portable format.
• Objection: Object to data processing based on legitimate interests or direct marketing.
• Withdraw Consent: If processing is based on consent, withdraw it at any time.

To exercise your rights, please contact us at  dpo@netsentinel.co.uk

9. Data Security

We implement robust technical and organizational measures to protect your personal data, including:

• Encrypted communications (SSL/TLS)
• Regular vulnerability assessments
• Access controls and employee training

10. International Data Transfers

If we transfer your data outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

12. Updates to This Privacy Policy

We may update this policy to reflect changes in laws or our services. The updated version will be posted on this page with the “Last Updated” date.

13. Contacting Our Data Protection Officer (DPO)

We take data protection seriously and have appointed a Data Protection Officer (DPO) to oversee our compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

If you have any questions, concerns, or requests regarding your personal data or our privacy practices, you can contact our DPO using the following details:

Data Protection Officer (DPO):
Email: dpo@netsentinel.co.uk

We will respond to your inquiries as soon as possible and aim to resolve any concerns promptly.

Thank you for trusting NetSentinel.

For any questions, please contact us at info@netsentinel.co.uk